Frequently Asked
Questions

Transparency is one of our core
principles.

Is online learning the right option for me?

Research shows that online learning improves engagement with the topic and from our experience we feel that you actually get more out of a tutor online. It provides a convenient and flexible alternative to tutoring at home, allowing you digital access to several useful resources and videos.

How much is it for a private lesson?

We trust our tutors to set their own rates.

Our rates vary from £20-£60 per hour depending on the level of study and the experience of the tutor.

Let us know your budget and we will try to match you with the best possible tutor at that price range.

How does it work?

All our lessons take place online. Your child will learn on an interactive virtual whiteboard from an experienced tutor.

For a free live demo, book a meeting with the tutor who will show you exactly how it works.

 

How do I pay?

We only take payment online. You can pay securely via Paypal or bank transactions.

Please contact us for payment details

Is there a 24 hour cancellation policy?

Yes. We usually take payment at least 24 hours before lessons. If you cancel within this period, you will not be issued a refund.

Do you provide one-off lessons?

We generally do not but please speak to a member of the team and we may be able to provide an exception depending on the time and circumstance.

Do you set homework?

Our tutors give regular homework to students as an assessment tool to measure understanding and progress.

How soon can I see results?

There are no quick fixes to most things in life. It takes time, discipline, and consistency to see results. However, we can ensure that we will play our part and our tutors will keep track of your child's progress on a regular basis. 90% of our students have told us that they saw a noticeable difference in their confidence and understanding after just 5 hours of studying with us.

How much does it cost for a group lesson

Our weekly lessons are a block of 3 lessons which costs £37.50 in total (£12.50 per hour).

If you would like to pay as you go, the rate is £15 per hour. To view our pricing click here.

How do I pay?

We only take payment online. You can pay securely via Paypal or bank transactions.

Please contact us for payment details.

How does it work?

All our lessons take place online. Your child will learn on an interactive virtual whiteboard from an experienced tutor.

For a free live demo, book a meeting with the tutor who will show you exactly how it works.

Where do classes take place and how do I join a class?

Our lessons usually take place on Zoom but some of our tutors like to use Bramble, which is also a popular software for online teaching.

We will invite you to a class by sending a link which you will receive via email about 10 minutes before your lesson begins.

If you are using Zoom, we recommend that you download the Zoom app in order to maximise your user experience, however, you can generally join a lesson by simply clicking the invitation link we send and opening through your browser.

Is my child safe online?

As all our lessons are online, we take the online safety of our students very seriously.  All lessons are recorded for monitoring purposes.

We ensure that all tutors of Air Maths Tuition hold an enhanced DBS certificate and an accredited safeguarding certificate. We have a safeguarding lead to report any issues and students can report any issues they have.

For more information please view our online safety and procedures.

Who will be in my child's class?

Your child will be sharing a class with students who are learning in the same year of study.

Before you join, we will give you a free diagnostic test, to assess your level and then put you in a class of students of similar ability.  We try to match students from the same school and based on their academic level.

Our verification process also ensures that your child will always be part of a safe class of like-minded students.

You can also choose who you would like your child to learn with by using our Buddy-up service.

What if my child misses a lesson?

Our students gain access to view all lessons they have missed. They have the opportunity to view missed lessons and notes which can be found in their student dashboard. There is no 24 hour cancellation policy which means you will not have to pay if your child misses the lesson.

Will my child be seen by other students?

Only by choice. Part of our safeguarding policy is to ensure student's identification and data is protected. Therefore, we mute microphones and switch off cameras before the lesson, giving students the option to enable these themselves at their will.

Is there a 24 hour cancellation policy?

Yes. We usually take payment at least 24 hours before lessons. If you cancel within this period, you will not be issued a refund.

How many people will be in my child's class?

A typical classroom size ranges between 3-6 students. We create a far more one to one feel than schools, giving you the opportunity to ask questions directly to the tutor during the lesson.

The sizes of our classes are the right number to efficiently keep track of how students learn via group work exercises, understand each students' needs individually, and develop a strong working relationship.

Do you set homework?

Yes we do set homework at the end of each week. Students will be given a week to submit their homework online. Their homework will be hand marked by the class tutor and we will provide as much feedback as possible.